Program Terms and Fee Schedule
This is the fine print - the terms, limits, and fees associated with BCard
User-Friendly Term & Conditions
See below for the full terms & conditions from our partner bank and card-issuer.
Fee Schedule
As a community card made by a non-profit community, BCard aims to charge as few fees as possible and be as transparent as possible with the fees that we do charge.
The following fees are charged by our current card-issuing processor (BCard doesn't make any money from these fees):
Card purchase (free) - You will not be charged to sign up with BCard
Monthly fee (free) - You will not be charged a monthly fee to use BCard
Direct Deposit (free) - You will not be charged to load BCard electronically
Cash reload (n/a) - You cannot reload BCard with physical cash
Point of Sale Signature Transaction (free) - You will not be charged for “credit” transactions which require a signature.
Point of Sale PIN Transaction ($0.50) - Every PIN transaction you make (domestic/international) will deduct this fee from your card balance.
ATM withdrawal (n/a) - ATM withdrawal is not available
this applies to in-network, out-of-network, and international ATMs
Automated Customer Service (free) - You will not be charged to call our automated customer service line, including for balance inquiries.
Live Agent Customer Service (free) - You will not be charged to call and speak to a live agent
Paper Statement ($5.00) - You will be charged this fee if you wish for a paper statement to be mailed to you.
International Transaction (3%) - You will be charged 3% of the US dollar amount of each transaction.
Inactivity Fee ($4.95) - After 12 months of no activity, this fee will be deducted from your card balance every month.
Card Replacement ($5.95) - You will be charged this fee to replace a lost or stolen physical card. Your new card will be delivered by standard mail (5-10 business days).
Card Replacement - Express ($25.00) - You will be charged this fee if you wish for your physical card to be shipped by FedEx. This fee will be charged, along with the Card Replacement Card Fee.
Program Limits
Card Balance Maximum
$5000.00
Max ACH Load
$5000.00
ACH Debit Max Daily
$2,500.00
Minimum Purchase Amount
$0.01
PIN POS Daily
$2,500.00
Signature POS Daily
$2,500.00
Max Number of POS Transactions Daily
20
Max Number of ACH Loads Daily
5
Terms and Conditions from Our Banking Partner
The following terms and conditions come straight from our banking provider (SouthState Bank) and card-issuing partner (Transcard).
List of all fees for BCard Prepaid Card
Get started
Card purchase
$0.00
Monthly usage
Monthly fee
$0.00
Add money
Direct despoit
$0.00
Cash reload
N/A
Cash loading is not available
Spend money
Point of Sale PIN Transaction
$0.50
Every PIN transaction you make (domestic/international) will deduct this fee from your card balance.
Point of Sale Signature Transaction
$0
You will not be charged for “credit” transactions which require a signature.
Get cash
ATM widthdrawal (in-network)
N/A
ATM is not available
ATM withdrawal (out-of-network)
N/A
ATM is not available
Information
Customer service (automated)
$0
No fee for calling our automated customer service line, including for balance inquiries.
Customer service (live agent)
$0
No fee for calling and speaking to a live agent
Paper Statement
$5.00
You will be charged this fee if you wish for a paper statement to be mailed to you.
Using your card outside the U.S.
International transaction
3%
Of the U.S. dollar amount of each transaction.
International ATM withdrawal
N/A
ATM is not available
International ATM balance inquiry
N/A
ATM is not available
Other
Inactivity
$4.95
You will be charged $4.95 each month after you have not completed a transaction using your
card for 12 months.
Card Replacement
$5.95
You will be charged this fee to replace a lost or stolen physical card. Your new card will be
delivered by standard mail (5-10 business days)
Card Replacement Expressed Mail
$25.00
You will be charged this fee if you wish for your replacement card to be shipped by FedEx. This fee will be charged, along with the Card Replacement Card Fee.
Register your card for FDIC insurance eligibility and other protections. Your funds will be held at or transferred to SouthState Bank, an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event SouthState Bank fails, if specific deposit insurance requirements are met and your card is registered. See fdic.gov/deposit/deposits/prepaid.html for details.
No overdraft/credit feature.
Contact Customer Service by calling 1-800-416-6373, by mail at P.O. Box 1069, Chattanooga, TN 37401, or visit support.getbcard.io.
For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.
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